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Medina-Merodio, Jose Amelio and de Pablos-Heredero, Carmen and Jimnez-Rodrguez, Mara Lourdes and Marcos-Ortega, Luis de and Barchino-Plata, Roberto and Rodrguez-Garca, Daniel and Gmez-Aguado, Daniel (2014) Analysis of customer satisfaction using surveys with open questions. Dyna; Vol. 81, nm. 188 (2014); 92-99 DYNA; Vol. 81, nm. 188 (2014); 92-99 2346-2183 0012-7353 .
